Bengaluru: The Bengaluru Police arrested a Zomato delivery executive on Wednesday after a model-turned-makeup artist uploaded a video clip on social media handles alleging an assault on her.
The arrested has been identified as Kamaraj, who works with Zomato. The arrest came after Hitesha Chandranee took to social media to share her woes, tagging the city police, which asked her to provide the area details to assist the cops.
Acknowledging her complaint, Zomato's official Twitter handle also mentioned that a local representative will be in touch with her shortly and provide all possible help in the police investigation.
Meanwhile, Zomato said that it has delisted the delivery partner from its app. "We can't emphasise how sorry we are, rest assured we'll take necessary actions to prevent such incidents from happening in the future," Zomato tweeted.
"We deeply regret this incident and apologise to Hitesha for this traumatic experience. We are in touch with her and are providing our complete support through necessary medical care and investigation. Meanwhile, we have delisted the delivery partner from our platform," Zomato said.
Earlier, Chandranee had posted a video clip on social media, alleging that she was hit by a Zomato delivery executive on Tuesday following an argument over delayed food delivery.
Chandranee, who has 36.4K followers on Instagram, further alleged that the delivery executive barged into her home and abused her as well. The video has garnered more than 3.8 million views.
"Hey Hitesha, thank you for speaking to us, we can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation along with assistance on the medical care required. We can't emphasise how sorry we are, rest assured we'll take necessary actions to prevent such incidents from happening in the future," Zomato had tweeted in response to her tweet.
The police have registered a case and are probing the matter.
(With inputs from IANS)